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FARMHOUSE FAQ
Here are all of the answers to everything you’ve ever wanted to know (about our juices). For everything else there is this…. WORLD INFO

“Cold-Pressed” (US) vs. “Centrifugal” (THEM) 

“Cold-Pressed” describes our juice making process by which we extract nutrient rich juice from fresh produce by using extreme high pressure, while avoiding heat and oxidation. Farmhouse Juice prides itself on using the most advanced Hydraulic cold-press juice machine, imported from the USA, which extracts the juice through 2000 pounds of pressure. Using the “cold-press” process ensures maximum amounts of nutrients, vitamins, trace minerals, enzymes, and other vital elements are preserved, thereby yielding the purest form of extracted juice with the highest density of nutrients and flavor. Farmhouse Juice only uses the best quality fruits and vegetables which are purchased daily in order to ensure the highest flavor and freshness standards are met.

Then there is the “Centrifugal” juice extraction process, which is what most conventional juicers, aka “the other guys” use. Centrifugal juicers involve a rapidly spinning strainer.  Heat, static electricity and large amounts of air are drawn in and nutrients are destroyed as oxidation occurs.  Essential enzymes in fruit and vegetable juice die at high temperatures, therefor any juice extractor using a high-speed blade or centrifuge creates friction heat and destroys vital nutrients. Juicing machines will allow you to take control of the quality of the produce, but extraction methods can still destroy vital nutrients, vitamins and living enzymes.

 If a bottled juice is marketed as “fresh”, make sure that it is made using the cold-press method, otherwise it has already lost most of it’s nutrients and you are basically drinking a pricey fruit-flavored liquid. This is because centrifugal juices from “the other guys” lose most of the essential enzymes and nutrients in their produce, and the oxidation during the juicing process causes decay at a much quicker rate. Not to mention they lose most of the flavor.

Farmhouse cold-pressed juices are by far the purest and most nutritious form of juice, giving our products an extremely fine quality, flavor and freshness which is unequaled by any other.


INGREDIENTS

Is the produce organic?
No.

Do you cold-press? 
Yes! Our juices are cold pressed on a ertical hydraulic press, the smae one all thebest cold pressed juice companies in America use. 

Hey! The color/taste are different than last time. Is something wrong?
Don’t worry – this is completely normal. In fact, there’d be something wrong if the juices were exactly the same, every time. Because we make fresh juices with fresh produce, there will undoubtedly be slight and natural variations in taste, color, and texture.

Here are some natural things you may notice: 

Settling or Separation:
The only way to stop this from happening is with artificial additives. Because our juice is all-natural, with no additives, you MUST shake the bottle before drinking.

White Specks or Sediment:
Juices that contain ginger may have white specks or sediment. This is completely natural and harmless. 

Color Variation:
Because we do not use artificial enhancers and preservatives, the color of the juices may vary between orders and especially between seasons.  


BUYING, DELIVERY & STORAGE

Which payment options do I offer?
We accept the following forms of payment:

-Cash on delivery (for Shanghai addresses only)
-Alipay 
-Wechat
-Paypal
-Bank deposit.

What time do you deliver?
We typically deliver juices between 6pm to 9pm the evening before your start date. We can also deliver in the mornings between 8:30 and 10:30am, however orders need to be placed 48 hours in advance for logistics purposes.

If you’re purchasing a detox, you will start your program the morning after you receive your juices so make sure to plan ahead and place your order 2 days in advance of when you want to start your detox program. For individual juice orders, minimum 24 hours advance notice is suggested.

If these delivery times are not convenient, you are welcome to visit our store in Hongkou for pick up.

What is the delivery cost? 
In Shanghai delivery starts at ¥10 per visit and all other cities delivery is calculated by weight.

Where do you deliver? 
Pretty much all throughout China, contact us before ordering to see if we are in your city.

If we are making a group order to the same address, do we only pay one delivery fee?
Within Shanghai, YES! There is one fee for up to 24 bottles and a 10RMB fee for every additional 12 bottles 

Outside of Shanghai
Fees depend on the city, weight of the box, and amount of deliveries required per order. 

During my detox, how many juices do I drink each day? 
You will receive 6 bottles of cold-press juices to drink each day during your detox. For additional hydration and nutrients, you can purchase our Farmhouse additional Hydrators we offer – Rehydrator or PH10 water.

Will you send all the packs for my 3-day, 5-day, or 10-day cleanse at the same time?
Because of the cold press method we use, our juices are as fresh on day 3 as they were on day 1 so we like to deliver 2-3 days worth of juices at a time.

I’ll be getting home late. What will happen to my juices? 
At your request, your juices can be left at your door, gatehouse or with your concierge. We just ask that you indicate any special arrangements and requests in the online order form. The more information you provide could eliminate any confusion for our Farmhouse Juice Delivery. With this said, its EXTREMELY important that your juices are not left without refrigeration for an extended period of time. 

How long will the juices stay fresh? 
With proper refrigeration (0-4 degrees Celsius), our juices will stay fresh for up to 3 days after the date they were produced. Each bottle cap is labeled with the DRINK BY date for your convenience. 

How important is it that I keep my juice chilled? 
Very important! It’s imperative that you put your juices in the refrigerator as soon as you receive them.  The juice is delivered in icepacks that stay cold for up 3-4 hours. It’s up to you to get it into the fridge after that so be aware.

But the ice has melted in transit! Is my juice dead on arrival? 
Don’t worry! After the ice melts, it still stays cool for a few hours longer. Long enough for you to get the juice into your refrigerator.

If I’m not home to accept the delivery, can you take the juices back?
Unfortunately, we can’t. The juices are unlikely to survive the return journey, and even then it will be too late for us to reassign the juices. 

I just want to order one juice, is that OK? 
Certainly. We have no minimum orders, there will however be a delivery fee.

HEALTH 

I’m pregnant/breast-feeding. Can I do a cleanse?
Please consult your physician first.

Can I cleanse if I’m diabetic?
Juices have high levels of natural sugars from fruits and vegetables too. You should definitely consult your physician before embarking on any radical dietary changes.  

How about if I’m lactose intolerant / allergic to gluten?
You’re good to go! We’re 100% lactose and gluten free and our juices have zero additives. 

CONSUMPTION 

What order should I drink the juices in when I’m cleansing?
You will see that each bottle is prominently marked with a number from 1 to 6. This is the order we recommend you drink your juices throughout the day. 

I woke up late – can I still drink my juices?
Yes! The cleanse works around your schedule. Just drink the first juice within one hour of waking up, and you’re good to go. If you miss the suggested times for any of your juices, don’t worry – the timetable is intended to be a guideline, not a strict schedule.

Can I substitute certain flavors in the cleanse package?
If you prefer to customize a package per your flavor palate, feel free to build your own cleanse by selecting juices individually. 

Do you know about the Master Cleanse?
Sure we do. Our Spicy Lemonade was inspired by it. The Farmhouse Juice’s version just uses agave nectar instead of maple syrup and is much tastier!

Is your juice program  OK to do in the winter?
It’s OK to do a juice program anytime you feel you need it! Remember, our lifestyle juices are great ongoing supplements to your daily diet during any season.

Can I have tea, soda, or any other liquids while on the juice cleanse?
You should drink plenty of water, decaffeinated tea and herbal teas are also great, but no soft drinks, sodas, caffeine or alcohol.

I’m having … erm … “issues” in the bathroom since starting the cleanse. Is this normal?
Unfortunately, yes. A distinct change in bowel movements is quite normal as you are removing solids from your diet and opening up your digestive tract, while also expelling toxins. Everyone is different, so we just encourage you to pay attention to your bodily responses. If you have any concerns, you may reach us at any time for advice or feedback at juice@farmhousejuice.com.

Do you offer an editorial discount?
If you are considering including us in any press, please contact us at info@farmhousejuice.com.

Why do you pick cashews? I’ve heard good things about almond milk so I was just wondering why you choose cashews.
Cashews are packed with Zinc, Copper and Magnesium, which are great for some very common concerns: building healthy bones, and strengthening hair, skin and nails.

Can I bring my juice with me on an airplane?
Please remember you are not allowed to bring more than 100 ml of any liquid with you on the plane. Depending on the time of your flight, you can certainly check your juices in and  pack them well with ice.

So, there will be instructions in it right?
Of course. Prior to your cleanse, we send a prep email to thoroughly explain the products and process. 

Still have questions? Send us a message: juice@farmhousejuice.cn