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FARMHOUSE FAQ
Here are all of the answers to everything you’ve ever wanted to know (about our juices). For everything else there is this…. WORLD INFO

“Cold-Pressed” (US) vs. “Centrifugal” (THEM) 

“Cold-Pressed” describes our juice making process by which we extract nutrient rich juice from fresh produce by using extreme high pressure, while avoiding heat and oxidation. Farmhouse Juice prides itself on using state-of-the-art hydraulic cold-press juice machine, imported from the USA, which extracts the juice through 2000 pounds of pressure. We also use the best quality fruits and vegetables in order to ensure the highest flavor and freshness standards are met.

Then there is the “Centrifugal” juice extraction process, which is what most conventional juicers, aka “the other guys” use. Centrifugal juicers involve a rapidly spinning strainer.  Heat, static electricity and large amounts of air are drawn in and nutrients are destroyed as oxidation occurs.  Essential enzymes in fruit and vegetable juice die at high temperatures, therefor any juice extractor using a high-speed blade or centrifuge creates friction heat and destroys vital nutrients. Juicing machines will allow you to take control of the quality of the produce, but extraction methods can still destroy vital nutrients, vitamins and living enzymes.

 If a bottled juice is marketed as “fresh”, make sure that it is made using the mechanical cold-press method, otherwise it may have already lost most of it’s nutrients and you are basically drinking a pricey fruit-flavored liquid. This is because centrifugal juices lose most of the essential enzymes and nutrients in their produce, and the oxidation during the juicing process causes decay at a much quicker rate. Not to mention they lose most of the flavor.

INGREDIENTS

Is the produce organic?
At present, in China, you should be skeptical of anyone who claims they have 100% organic products.  

Do you cold-press? 
Yes! Our juices are cold pressed. We also continually research the latest juicing technologies to ensure that our 100% pure juices are active with live enzymes, vitamins and nutrients.

Where does your produce come from? 
However we do source our vegetables from one of our parters in Shandong who grow for us in aquaponic tanks without adding any pesticides. As for fruits, we use mostly imported fruits from all around the world. 

Hey! The color/taste are different than last time. Is something wrong?
Don’t worry – this is completely normal. In fact, there’d be something wrong if the juices were exactly the same, every time. Because we make our juices with fresh produce, there will undoubtedly be slight and natural variations in taste, color, and texture.

Here are some natural things you may notice: 

Settling or Separation:
The only way to stop this from happening is with artificial additives. Because our juice is all-natural, with no additives, you MUST shake the bottle before drinking.

White Specks or Sediment:
Juices that contain ginger may have white specks or sediment. This is completely natural and harmless. 

Color Variation:
Because we do not use artificial enhancers and preservatives, the color of the juices may vary between orders and especially between seasons.  

BUYING, DELIVERY & STORAGE

Which payment options do I offer?
We accept the following forms of payment:

-Cash on delivery (for Shanghai addresses only)
-Alipay 
-Wechat

What time do you deliver?
SHANGHAI: Our delivery hours are between 9:30am to 9pm Monday-Friday and 10:30am to 9pm Saturday to Sunday. 

SURROUNDING SHANGHAI: We offer next day delivery service by SF Monday-Sunday

OTHER CITIES: We offer next day service Tuesday-Saturday.  

What is the delivery cost? 
In Shanghai delivery starts at ¥15 per visit and all other cities delivery is calculated by weight.

Where do you deliver? 
Pretty much all throughout China, contact us before ordering to see if we are in your city.

If we are making a group order to the same address, do we only pay one delivery fee?
Within Shanghai, YES! There is one fee for up to 24 bottles and a 10RMB fee for every additional 12 bottles 

Outside of Shanghai
Fees depend on the city, weight of the box, and amount of deliveries required per order. 

During my detox, how many juices do I drink each day? 
You will receive 6-9 bottles of cold-press juices to drink each day during your detox. 

Will you send all the packs for my 3-day, 5-day, or 10-day cleanse at the same time?
Because of the cold press and HPP process we use, our drinks have 28 day shelf life so we can deliver all your drinks at once to help you save on delivery costs. 

I’ll be getting home late. What will happen to my juices? 
At your request, your juices can be left at your door, gatehouse or with your concierge. We just ask that you indicate any special arrangements and requests in the online order form. The more information you provide could eliminate any confusion for our Farmhouse Juice Delivery. With this said, its EXTREMELY important that your juices are not left without refrigeration for an extended period of time. 

How long will the juices stay fresh? 
With proper refrigeration (0-4 degrees Celsius), our juices will stay fresh for 21-28 days from production date, each bottle is marked accordingly 

How important is it that I keep my juice chilled? 
Very important! It’s imperative that you put your juices in the refrigerator as soon as you receive them.  The juice is delivered in icepacks that stay cold for up 2 hours. It’s up to you to get it into the fridge after that so be aware.

But the ice has melted in transit! Is my juice dead on arrival? 
Don’t worry! After the ice melts, it still stays cool for a few hours longer. Long enough for you to get the juice into your refrigerator.

If I’m not home to accept the delivery, can you take the juices back?
Unfortunately, we can’t. The juices are unlikely to survive the return journey, and even then it will be too late for us to reassign the juices. 

I just want to order one juice, is that OK? 
Certainly. We have no minimum orders, there will however be a delivery fee.

HEALTH 

Can I smoke when I’m cleansing?
Sure. You can also juggle knives, walk backwards along Yan’an Road at rush hour blindfolded or take a refreshing dip in the Huangpu River, we just don’t recommend it.

Will it help me quit smoking?
As we don’t advise that you smoke during your cleanse, you may be able to overcome the habit. In fact, we have many clients who have quit smoking after only a 5-day detox.

I’m pregnant/breast-feeding. Can I do a cleanse?
Our juices are HPP so they are sterile and great to enjoy during this amazing period in your life. With that said its not a good idea for a pregnant or breast feeding woman to do a cleanse, you should consult your physician.

Oh, and congratulations on the new arrival!

Can I cleanse if I’m diabetic?
Juices have high levels of natural sugars from fruits and vegetables too. You should definitely consult your physician before embarking on any radical dietary changes.  

How about if I’m lactose intolerant / allergic to gluten?
You’re good to go! We’re 100% lactose and gluten free and our juices have zero additives. 

I have a nut allergy – can you substitute the Horchata for another juice?
Of course we can. When you are purchasing your juices, indicate your allergy in the notes section of the order form. We will gladly replace the Horchata with Spicy Lemonade. If you don’t like the Spicy Lemonade, you are free to create your own custom cleanse!

Where will I get my protein from during the cleanse? 
Our Horchata is actually packed with 7 grams of protein! If you are a more active person we recommend that you add 1-2 more Horchata’s to your program each day. We also offer the Amino Hydrate as an additional juice option which contains young Thai coconut water and chia seeds high in protein.

How much weight can I lose on a cleanse? 
Whether or not weight loss is your goal, it is certainly a possible result of a juice cleanse. As everyone’s metabolism is different, results vary from person to person.

CONSUMPTION 

What order should I drink the juices in when I’m cleansing?
You can follow the sequence of the program you selected here. www.farmhousejuice.cn/instructions 

I woke up late – can I still drink my juices?
Yes! The cleanse works around your schedule. Just drink the first juice within one hour of waking up, and you’re good to go. If you miss the suggested times for any of your juices, don’t worry – the timetable is intended to be a guideline, not a strict schedule.

Can I substitute certain flavors in the cleanse package?
If you prefer to customize a package per your flavor palate, feel free to build your own cleanse by selecting juices individually. 

How often do you recommend cleansing? 
As often as you’d like! For example, try a 1-day cleanse once a week, or do a 3-day, 5-day, or 10-day cleanse every month. Just be sure to balance your cleanses with a long-term healthy lifestyle. For best results, we recommend creating a lifestyle program to help you easily maintain your health goals and hard work by incorporating our juices into your regular diet. 

Do you know about the Master Cleanse?
Sure we do. Our Spicy Lemonade was inspired by it. The Farmhouse Juice’s version just uses agave nectar instead of maple syrup and is much tastier!

Is your cleanse OK to do in the winter?
It’s OK to cleanse anytime you feel you need it! Remember, our lifestyle juices are great ongoing supplements to your daily diet during any season.

Can I eat while on your detox cleanse?
We recommend you don’t eat while cleansing. However, if you must eat something, have a piece of any ingredient you see on our bottles. Remember that a cleanse is 95% mental and 5% physical so try to drink some water first, then reassess your hunger in about 15 minutes. 

Can I have tea, soda, or any other liquids while on the juice cleanse?
You should drink plenty of water, decaffeinated tea and herbal teas are also great, but no soft drinks, sodas, caffeine or alcohol.

I’m having … erm … “issues” in the bathroom since starting the cleanse. Is this normal?
Unfortunately, yes. A distinct change in bowel movements is quite normal as you are removing solids from your diet and opening up your digestive tract, while also expelling toxins. Everyone is different, so we just encourage you to pay attention to your bodily responses. If you have any concerns, you may reach us at any time for advice or feedback at juice@farmhousejuice.com.

Can I exercise during my cleanse?
While you are cleansing, you can do everything you normally do. You may feel fatigued in the early stages and this is normal. Don’t push yourself too hard and most important – always listen to your body! If you feel you need a nap, then by all means, take a power nap to reboot your energy.

Does juicing really work? 
Of course! It’s the easiest way to consume large amounts of raw fruits and vegetables in the quickest time, as we all lead busy lives. All of our loyal customers who keep coming back sure seem to think so!

ANY OTHER QUESTIONS? 

What’s the environmental impact?
We are dedicated to the preservation and protection of our environment. We use the most recyclable of bottle options, PETE 1. Our cleanses are delivered in 100% recycled cardboard packaging. We communicate with our clients almost exclusively via email and phone, thus minimizing the use of paper materials. We compost any leftover produce and strive every day to make our operations greener and environmentally friendly. 

Why don’t you use glass bottles?
At this time, plastic is actually a more environmentally sound choice than glass. We use PETE #1 plastic for the following reasons:
Polyethylene terephthalate (PET or PETE) #1 doesn’t leach, and is generally considered the safest single-use plastic choice.
-It is the most desired plastic for recycling.
-It is dramatically lighter than other bottle options, which means less fuel is used to deliver each bottle.
-It’s a better barrier to gases than other plastics, so our bottles protect our juices’ good nutrients from oxygen, carbon dioxide, and other gases that might affect the nutritional quality and taste.

Plastic is a more efficient way to package our juice. A single plastic bottle uses fewer resources to create, fill, ship, and distribute than a single glass bottle. This is because glass bottles weigh up to nine times more than plastic bottles.

Do you offer an editorial discount?
If you are considering including us in any press, please contact us at juice@farmhousejuice.cn

Why do you pick cashews? I’ve heard good things about almond milk so I was just wondering why you choose cashews.
Cashews are packed with Zinc, Copper and Magnesium, which are great for some very common concerns: building healthy bones, and strengthening hair, skin and nails.

Can I bring my juice with me on an airplane?
Please remember you are not allowed to bring more than 100 ml of any liquid with you on the plane. Depending on the time of your flight, you can certainly check your juices in and  pack them well with ice.

So, there will be instructions in it right?
Of course. Prior to your cleanse, we send a prep email to thoroughly explain the products and process.

Still have questions? Send us a message through the chat box at the right bottom corner of your screen or device.